Terms and Conditions

Our terms and conditions comply with UK legislation, including the new Distance Selling Regulations. They are structured to ensure that customers can shop easily and with confidence. By using this website, you accept these terms and conditions. These terms and conditions may change without prior notice and will not affect your statutory rights.

Accuracy of Content

Primo Sport make every effort to ensure that specifications and product details are correct and have taken every care to ensure that the colours and photographs shown on this website give a true representation of the garments, though we cannot guarantee this in every case. We reserve the right to make changes to the items shown on this website. The prices quoted on this website are valid for Internet sales only and we reserve the right to change prices without notice.

Although we endeavour to be accurate with all product details and prices, if a product or price is incorrect due to a typographical error we have the right to refuse or cancel any order whether or not the order has been confirmed. If your credit card has already been charged and we subsequently cancel your order, we will immediately issue a credit to your credit card account to the value of the original debit.

We have made every effort to display the colours of our clothing ranges as accurately as possible. However, as the actual colours that you see will depend on your monitor, we cannot guarantee that your screen will accurately render the exact shade of the product that is delivered to you.

Sizes and colours given on this website are approximate and for guidance only.

Price

All prices are quoted in £ sterling and exclusive of post and packing and exclusive of VAT and any other promotional offer and discount scheme. Any applicable post and packing and VAT is payable by you in addition to the contract price.

Payment

We accept most major credit and debit cards including Visa and Mastercard. Orders will be processed throw the PayPal system, so now it is safer than ever. Primo Sport reserve the right to decline an order.

Security Statement

Credit card security is one of the top priorities at Primo Sport which is why we can guarantee secure ordering for our customers.

Primo Sport use Paypal, the tried and trusted state of the art, eCommerce solution to process and to protect you and your credit card information. Credit card numbers are encrypted in the Paypal software when the order is placed, and are not held in clear text on any website. Paypal is recognised and approved by all major banks including Lloyds TSB, Barclays, HSBC, National Westminster and The Royal Bank of Scotland.

Primo Sport will not provide customer credit card information to anyone outside of the company unless required to do so by a court ruling.

Privacy Policy

Primo Sport are committed to protecting your privacy. We will only use the information provided by you in accordance with the Data Protection Act 1998.

You can check the information we hold about you by emailing us. If you find any inaccuracies we will correct it or delete it as instructed by you.

Availability

All items are subject to availability. There may be a small delay if on occasion an item is more popular than we expected or our suppliers, without advance warning, cancel or discontinue styles.

In these events you will be offered an alternative or your order may go on "Back Order". You may also be offered the opportunity to cancel the order if you prefer. We will contact you to discuss your order if necessary.

Non Delivery, Damage in Transit

Primo Sport shall not be liable for any losses, costs, damages, charges or expenses caused by any delay in delivering goods. In the unlikely event that your product appears lost or is damaged in transit please contact us immediately. You must keep the original packing in case you have any reason to return your purchase.

Risk and Ownership

The risk in the goods passes to you when the goods are delivered to the delivery address. Ownership of goods remains with Primo Sport until payment for the goods are received in full.

Complaints

We aim to provide a high standard of customer service. If however we do get it wrong we will do everything in our power to put it right! We will acknowledge any complaint emailed to us.